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Ada18 is a pioneering Canadian AI customer experience platform that leverages advanced large language models to transform customer service into an extraordinary experience. Founded in 2016, Ada has automated over 83% of customer inquiries, facilitating more than 4 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com. With over $250 million in funding from top-tier investors, Ada is committed to enhancing the efficiency and quality of customer service, allowing both customers and service professionals to reclaim valuable time. The company values personal growth and continuous improvement, making it an ideal environment for ambitious individuals eager to make an impact.
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As a Program Manager at Ada, you will own the strategy and roadmap for the Customer Success program, driving revenue and retention through innovative solutions.
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Join Ada as a Senior Software Engineer to develop AI-driven customer support solutions and improve engineering practices.
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Join Ada as a Senior Integrated Marketing Manager to lead impactful marketing campaigns and drive enterprise growth.
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Join Ada as a Senior Analytics Engineer to design and maintain data infrastructure for enhanced business intelligence.
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Join Ada as a Sales Development Representative to engage with potential clients and drive the growth of our AI customer service solutions.
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Join Ada as an Undergraduate Software Engineering Intern/Co-op to gain hands-on experience in artificial intelligence while working on exciting projects.
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Join Ada as a Senior Software Engineer to drive the future of AI-driven customer support.
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Join Ada as a Customer Solutions Consultant II to drive customer success and maximize ROI through technical expertise and relationship building.
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Join Ada as a Presales Consultant to drive AI solutions for innovative companies in a dynamic environment.
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Join Ada as a GTM Recruiter to drive recruitment for sales and customer experience roles in a dynamic, remote work environment.
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Join Ada as a Product Marketing Manager to lead the go-to-market strategy for Voice and Email AI solutions in a remote-first environment.
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Join Ada as a DevOps Engineer to build and maintain scalable infrastructure and improve developer velocity.
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Join Ada as a Senior DevOps Engineer to enhance operational excellence and support AI-driven customer service solutions.
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Join Ada as a Senior Manager in Content Marketing, leading innovative strategies in AI customer service.
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Join Ada as a Financial Operations Specialist to manage and optimize daily financial operations.