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Ada18 is a pioneering Canadian AI customer experience platform that leverages advanced large language models to transform customer service into an extraordinary experience. Founded in 2016, Ada has automated over 83% of customer inquiries, facilitating more than 4 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com. With over $250 million in funding from top-tier investors, Ada is committed to enhancing the efficiency and quality of customer service, allowing both customers and service professionals to reclaim valuable time. The company values personal growth and continuous improvement, making it an ideal environment for ambitious individuals eager to make an impact.
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Join Ada as a Senior Software Engineer to build scalable systems and work with AI-driven customer support.
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Join Ada as a Revenue Operations Manager to enhance revenue reporting and forecasting in a dynamic AI customer service environment.
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Join Ada as a Presales Consultant to help innovative companies leverage AI and automation for enhanced customer service.
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Join Ada as a Senior DevOps Engineer to enhance operational excellence and developer velocity in a remote-first environment.
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Join Ada as a Product Designer to shape intelligent messaging experiences across AI channels.
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Ada is seeking a Director of Professional Services to lead and scale their Services organization, focusing on AI implementation and client success.
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Join Ada as a Customer Solutions Consultant II to provide technical expertise and drive customer success in AI-driven customer service solutions.
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Ada is seeking a talented Enterprise Account Executive to drive revenue growth and expand client relationships in a remote setting.
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Join Ada as a Staff DevOps Engineer to lead the development of scalable infrastructure and enhance operational excellence.
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Join Ada as a Senior Product Manager to lead AI-driven product innovations in a remote-first environment.
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Join Ada as an Engineering Manager to lead teams in building extensible AI solutions for customer service.
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Lead and develop a team of engineers focused on AI solutions in a remote-first environment.
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Join Ada as a Senior Software Engineer on the Voice team to deliver exceptional voice experiences using advanced AI technologies.