Ada18 is a pioneering Canadian AI customer experience platform that leverages advanced large language models to transform customer service into an extraordinary experience. Founded in 2016, Ada has automated over 83% of customer inquiries, facilitating more than 4 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com. With over $250 million in funding from top-tier investors, Ada is committed to enhancing the efficiency and quality of customer service, allowing both customers and service professionals to reclaim valuable time. The company values personal growth and continuous improvement, making it an ideal environment for ambitious individuals eager to make an impact.
Join Ada as a Customer Solutions Consultant II to provide technical expertise and drive customer success in AI-driven customer service solutions.
Ada is seeking a talented Enterprise Account Executive to drive revenue growth and expand client relationships in a remote setting.
Join Ada as a Staff DevOps Engineer to lead the development of scalable infrastructure and enhance operational excellence.
Join Ada as a Senior Product Manager to lead AI-driven product innovations in a remote-first environment.
Join Ada as an Engineering Manager to lead teams in building extensible AI solutions for customer service.
Lead and develop a team of engineers focused on AI solutions in a remote-first environment.
Join Ada as a Senior Software Engineer on the Voice team to deliver exceptional voice experiences using advanced AI technologies.
As a Program Manager at Ada, you will own the strategy and roadmap for the Customer Success program, driving revenue and retention through innovative solutions.
Join Ada as a Senior Software Engineer to develop AI-driven customer support solutions and improve engineering practices.
Join Ada as a Senior Integrated Marketing Manager to lead impactful marketing campaigns and drive enterprise growth.
Join Ada as a Senior Analytics Engineer to design and maintain data infrastructure for enhanced business intelligence.
Join Ada as a Sales Development Representative to engage with potential clients and drive the growth of our AI customer service solutions.
Join Ada as an Undergraduate Software Engineering Intern/Co-op to gain hands-on experience in artificial intelligence while working on exciting projects.
Join Ada as a Senior Software Engineer to drive the future of AI-driven customer support.
Join Ada as a Customer Solutions Consultant II to drive customer success and maximize ROI through technical expertise and relationship building.