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Ada18 is a pioneering Canadian AI customer experience platform that leverages advanced large language models to transform customer service into an extraordinary experience. Founded in 2016, Ada has automated over 83% of customer inquiries, facilitating more than 4 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com. With over $250 million in funding from top-tier investors, Ada is committed to enhancing the efficiency and quality of customer service, allowing both customers and service professionals to reclaim valuable time. The company values personal growth and continuous improvement, making it an ideal environment for ambitious individuals eager to make an impact.
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Join Ada as a Product Marketing Manager to lead the go-to-market strategy for Voice and Email AI solutions in a remote-first environment.
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Join Ada as a DevOps Engineer to build and maintain scalable infrastructure and improve developer velocity.
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Join Ada as a Senior DevOps Engineer to enhance operational excellence and support AI-driven customer service solutions.
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Join Ada as a Senior Manager in Content Marketing, leading innovative strategies in AI customer service.
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Join Ada as a Financial Operations Specialist to manage and optimize daily financial operations.
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Join Ada as a Senior FP&A Analyst to support financial performance and forecasting in a dynamic AI customer service environment.
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Join Ada as a Staff Software Engineer to drive technical strategy and mentor engineering teams in an AI-driven environment.
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Join Ada as an Intermediate Software Engineer to develop high-quality software solutions in a remote-first environment.
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Join Ada as a Senior Software Engineer to contribute to innovative AI customer service solutions.
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Join Ada as a Microsoft Partner Manager to enhance partnerships and drive revenue growth.
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Join Ada as a Product Marketing Manager to lead competitive intelligence and drive strategic insights in the AI customer service space.
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Lead the DevOps strategy and team at Ada to enhance AI-powered customer support.
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Lead and manage a team of engineers to enhance Ada's Email and Messaging SDKs, focusing on high-quality user experiences.
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Join Ada as a Strategic Cloud Channel Partnerships Manager to drive revenue growth through strategic partnerships in the Cloud space.
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Join Ada as a Recruiter to build strong partnerships and find top talent for our team.