Revenue Operations Manager - Remote

Overview

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

In Short

• Looking for a Revenue Operations Manager to ensure revenue reporting, forecasting, and planning are accurate and actionable.
• 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations at a SaaS company.
• Proficient in Excel/Google Sheets with complex formulas and pivot tables.
• Understand standard processes and metrics of a SaaS business.
• Experience with Salesforce reports and dashboards.
• Ability to build and maintain recurring processes.
• Strong attention to detail and stakeholder trust.
• Balance execution with process upgrades and automation projects.
• Represent Revenue Operations in cross-functional meetings.
• Identify opportunities to apply AI tools for automation.

Requirements

• 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations at a SaaS company.
• Highly proficient in Excel/Google Sheets.
• Understanding of SaaS business processes and metrics.
• Super-user experience with Salesforce.
• Ability to build and maintain recurring processes.
• Strong attention to detail.
• Ability to balance execution with upgrades.
• Experience in cross-functional meetings.
• Experience in identifying automation opportunities.

Benefits

• Unlimited vacation.
• Comprehensive benefits including health, dental, and vision.
• Wellness account for overall well-being.
• Flexible work schedule.
• Remote-first work environment.
• Learning and development budget.
• Work from home budget.
• Access to cutting-edge AI tools.
• Hands-on experience with large language models.
• Join the forefront of innovation in AI.