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Presales Consultant - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide

Overview

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

In Short

  • Join a dynamic presales team focused on AI solutions.
  • Design impactful solutions for innovative companies.
  • Collaborate with Enterprise Sales to drive client success.
  • Leverage expertise in AI technologies and automation.
  • Communicate value effectively to win deals.
  • Adapt in a fast-paced, evolving environment.
  • Build strong client relationships through exceptional communication.
  • Support revenue goals by showcasing unique value.
  • Engage with cross-functional teams for continuous innovation.
  • Enjoy a remote-first work culture with flexible schedules.

Requirements

  • 3-5 years of experience in presales or solutions consulting.
  • Proven track record of winning deals.
  • Strong understanding of AI technologies, including LLMs.
  • Technical proficiency with APIs and SaaS platforms.
  • Exceptional communication and relationship-building skills.
  • Flexible and resilient under pressure.
  • Collaborative team player with a passion for learning.

Benefits

  • Unlimited Vacation for work-life balance.
  • Comprehensive health benefits including dental and vision.
  • Wellness account for personal well-being.
  • Flexible work schedule to balance personal life.
  • Remote-first environment with options to work from home.
  • Learning and development budget for skill growth.
  • Access to cutting-edge AI tools and technologies.
Ada logo

Ada

Ada18 is a pioneering Canadian AI customer experience platform that leverages advanced large language models to transform customer service into an extraordinary experience. Founded in 2016, Ada has automated over 83% of customer inquiries, facilitating more than 4 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com. With over $250 million in funding from top-tier investors, Ada is committed to enhancing the efficiency and quality of customer service, allowing both customers and service professionals to reclaim valuable time. The company values personal growth and continuous improvement, making it an ideal environment for ambitious individuals eager to make an impact.

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