Presales Consultant - Remote

Overview

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

In Short

• Join a dynamic presales team helping innovative companies leverage AI and automation.
• Design impactful solutions addressing unique client challenges.
• Lead discovery sessions to identify client pain points.
• Deliver value-driven presentations showcasing AI-driven solutions.
• Leverage expertise in AI and automation-first strategies.
• Collaborate with cross-functional teams for continuous innovation.
• Support the Sales team with technical expertise.
• Drive client relationships and deliver exceptional outcomes.
• 3-5 years of experience in presales or solutions consulting required.
• Expected salary range is $145,000 to $180,000 OTE.

Requirements

• 3-5 years of experience in presales, solutions consulting, or presales engineering.
• Proven track record of winning deals through effective communication.
• Strong understanding of AI technologies and business applications.
• Technical proficiency with APIs and SaaS platforms.
• Exceptional communication and relationship-building skills.
• Flexible and resilient to adapt to shifting priorities.
• Leader looking to grow Ada’s presence in APAC.

Benefits

• Unlimited Vacation: Recharge when you need to.
• Comprehensive Benefits: Health coverage, dental, vision, and life insurance.
• Wellness Account: Invest in your overall well-being.
• Flexible Work Schedule: Balance work and personal life.
• Remote-First: Options to work from home or at our local hub.
• Learning & Development Budget: Invest in long-term growth.
• Access to Cutting-Edge AI Tools: Work with the best AI tech stack.
• Hands-On with LLMs: Enhance expertise in leveraging large language models.