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Explore 71 Remote Sla Management Jobs

The Adaptavist Group logo

Associate Service Desk Analyst (German Speaker) - Remote

The Adaptavist Group

3 weeks ago

The Associate Service Desk Analyst provides first-level support to Managed Services customers, ensuring efficient issue resolution and excellent customer service.

Worldwide
Full-time
Customer Service
Transreport Limited logo

Service Desk and Operations Manager - Remote

Transreport Limited

3 weeks ago

The Service Desk and Operations Manager will lead the customer support function, ensuring high-quality service and operational efficiency.

Worldwide
Full-time
Customer Service
Clever Real Estate logo

Customer Service Manager - Remote

Clever Real Estate

6 weeks ago

Join Clever as a Customer Service Manager to lead a dedicated team and enhance customer service operations.

USA
Full-time
Customer Service
$60,000 - $70,000/year
Path Forward IT logo

Client Support Manager - Remote

Path Forward IT

7 weeks ago

The Client Support Manager leads a team to ensure high-quality service delivery and client satisfaction in a remote setting.

Worldwide
Full-time
Customer Service
Optomec logo

Support Manager - Remote

Optomec

9 weeks ago

The Support Manager will lead remote field support operations, managing dispatch and customer communications effectively.

USA
Full-time
Customer Service
Fundraiseup logo

Technical Support Team Lead - Remote

Fundraiseup

12 weeks ago

Lead a team of Technical Support Engineers to provide high-quality support and enhance operational excellence.

Worldwide
Full-time
Customer Service
Nile Bits logo

ServiceNow CSM Implementer / Administrator - Remote

Nile Bits

13 weeks ago

The ServiceNow CSM Implementer / Administrator is responsible for implementing and supporting the ServiceNow Customer Service Management platform.

Egypt
Full-time
Software Development
Kaseya logo

Senior Director, Infrastructure & Operations - Remote

Kaseya

14 weeks ago

Lead global operations for NOC, Monitoring, and IT Helpdesk as the Senior Director of Infrastructure & Operations.

USA
Full-time
DevOps / Sysadmin
Odyssey logo

Program Support Manager - Remote

Odyssey

19 weeks ago

Join Odyssey as a Program Support Manager to enhance customer support operations and drive performance metrics.

USA
Full-time
Customer Service
$60,000 - $80,000/year
Vivid logo

WFM / RTM Specialist - Customer Support - Remote

Vivid

21 weeks ago

Join Vivid as a WFM / RTM Specialist to enhance customer support through effective workforce management and real-time performance monitoring.

Worldwide
Full-time
Customer Service
M3USA logo

Delivery Manager - Remote

M3USA

25 weeks ago

The Delivery Manager will oversee global healthcare market research projects, ensuring successful delivery and client satisfaction.

Worldwide
Full-time
Project Management
Boldr logo

Senior Customer Advocate (Email & Chat Support) - Remote

Boldr

33 weeks ago

Join Boldr as a Senior Customer Advocate, providing exceptional email and chat support to customers.

Philippines
Full-time
Customer Service
HeliosX logo

Third Party Supplier Manager - Remote

HeliosX

33 weeks ago

Join HeliosX as a Third Party Supplier Manager to enhance healthcare logistics and drive international growth.

Worldwide
Full-time
Sales / Business
Flock logo

Customer Support Team Lead - Remote

Flock

34 weeks ago

Lead and coach a customer support team, ensuring operational excellence and high customer satisfaction.

Worldwide
Full-time
Customer Service
$80,000 - $100,000/year
Atlas Technica logo

Call Queue Coordinator - Remote

Atlas Technica

34 weeks ago

The Call Queue Coordinator oversees call queue performance and supports operational analysis in a fast-paced IT management environment.

Worldwide
Full-time
Customer Service