Strategic Account Director, West - Remote

Overview

The Strategic Account Director is responsible for driving revenue growth through expansion deals within the most strategic customer accounts. This role focuses on identifying and closing upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet customer needs.

In Short

• Responsible for driving revenue growth through strategic customer accounts.
• Identify upsell and cross-sell opportunities.
• Deepen customer relationships.
• Collaborate with internal teams for tailored solutions.
• Measure success by customer lifetime value growth.
• Maintain strong relationships with key stakeholders.
• Create strategic account plans.
• Monitor account performance and expansion pipeline.
• Lead contract negotiations for upsell and cross-sell deals.
• Stay abreast of industry trends and competitor activities.

Requirements

• 10+ years in an enterprise focused revenue generating role.
• Bachelor’s degree in business administration, technology, or equivalent experience.
• Comprehensive understanding of the IT Security landscape.
• Expertise in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for IT Security.
• Exceptional ability to develop and execute strategic plans.
• Strong indirect leadership skills.

Benefits

• Comprehensive benefit coverage paid for by the company.
• Generous paid parental leave.
• Unlimited time off (US) and competitive time off globally.
• Wellbeing resources and wellness allowance.
• Global Volunteer Day and company non-profit matching.
• Monthly talent development meetings.
• Second Fridays off each month.
• Regular All Hands meetings.