Business Manager – Partner Programs - Remote

Overview

ServiceNow is seeking a Program Management Office (PMO) Business Manager to join our Global Partnerships and Channels Organization, supporting our Partner Programs Team. This critical role will drive operational excellence for our global Partner Program, ensuring that our Partner Ecosystem receives best-in-class support, enablement, and program enhancements to support our growth aspirations and mutual business.

In Short

• Oversee the end-to-end execution of the Partner Program release management process.
• Develop and maintain a release management timeline.
• Ensure timely and compliant internal and external communications regarding Partner Program updates.
• Act as a liaison between the Partner Program team and internal stakeholders.
• Drive the continuous improvement of partner processes.
• Maintain consistency across Partner Program modules.
• Support the socialization and adoption of the Partner Program roadmap.
• Manage multiple initiatives in a fast-paced environment.
• Collaborate with cross-functional teams to ensure alignment and success.
• Leverage analytics to influence decision-making.

Requirements

• 7+ years of experience in partner programs or project management.
• Bachelor's degree in business administration, Marketing, Engineering, or a related field.
• PMP, Agile, or similar project management certification is a plus.
• Experience working in Partner Ecosystem programs.
• Strong project management and organizational skills.
• Excellent communication and stakeholder management skills.
• Proficiency in program governance and release management best practices.
• Data-driven mindset with experience in leveraging analytics.

Benefits

• Work in a global organization with a diverse team.
• Flexible work environment.
• Opportunities for professional growth and development.
• Inclusive workplace culture.
• Access to innovative technology and resources.