Senior Technical Consultant, IT Asset Management - Remote

Overview

The Senior Technical Consultant will work with customers to implement IT Asset Management (ITAM) solutions using ServiceNow, focusing on configuration best practices to enhance customer outcomes.

In Short

• Serve as the technical expert in ITAM workflow products.
• Support configuration of Hardware and Software Asset Management capabilities.
• Engage in process definition and improvement workshops.
• Lead customer design workshops focused on ServiceNow technology.
• Guide customers in documentation and technical user stories.
• Provide oversight and training for customer system administrators.
• Manage technical aspects of project delivery.
• Develop integration components with multiple systems.
• Prepare customer-facing deliverables ensuring quality.
• Support sales activities as needed.

Requirements

• ServiceNow Certified System Administrator certification.
• 5+ years of configuration/development experience.
• Experience with IT Asset Management processes.
• Proficiency in Web Technologies and SaaS solutions.
• Strong interpersonal and customer-centric skills.
• Ability to work with cultural diversity.
• Proven team player and team builder.

Benefits

• Base pay range of $106900 - $187100 plus equity.
• Variable compensation based on performance.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.