Channel Partnerships Manager - Remote

Overview

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We’re growing our channel partnerships team and seeking a Channel Partnerships Manager with experience navigating complex partner ecosystems across workplace food programs, facilities services, or real estate-driven environments. This role is accountable for delivering measurable lead generation results from multiple channel partners.

In Short

• Manage and grow relationships with workplace service providers, facilities management groups, and real estate workplace teams.
• Drive lead flow from the channels by enabling on-site managers, account teams, and field reps to identify and activate new client opportunities.
• Deliver partner enablement resources such as toolkits, training, and field communications to support ongoing engagement.
• Lead educational efforts including webinars, virtual sessions, and partner communications to increase awareness, understanding, and adoption of our platform.
• Identify gaps in food or catering coverage and position our platform as a strategic complement to partner-managed solutions.
• Track performance and partner pipeline activity in Salesforce and report on key metrics.
• Prospect and evaluate new partner opportunities that align with strategic growth goals.
• Manage and route qualified partner referrals internally, partnering with Account Executives, Implementation, and Enterprise Support teams to ensure seamless handoff and successful activation.

Requirements

• 5+ years of experience in B2B partnerships and/or channel sales, preferably in corporate foodservice, facilities services, or real estate workplace support.
• Background working with or alongside organizations that manage corporate environments, including food programs, facilities operations, or employee experience services.
• Strong relationship-building skills and ability to work effectively with both executive and field-level stakeholders.
• Ability to travel and meet onsite with key channel partners as needed.
• A self-starter who thrives in a high-growth, cross-functional environment and is comfortable influencing without direct authority.
• Solid understanding of how workplace dining, catering, and hospitality programs function within corporate settings.
• Exposure to enterprise workplace trends and how food and hospitality solutions fit into employee experience strategies.

Benefits

• Market competitive salary, stock options, 12 paid holidays, flexible PTO, 401K with ezCater match.
• Health/dental/FSA, long-term disability insurance, mental health and family planning resources.
• Remote-hybrid work from home or our Boston office.
• Tremendous amount of responsibility and autonomy.
• Engaged and passionate colleagues on challenging and impactful projects.