Inside Sales Coordinator - Multi-Family - Remote

Overview

The Inside Sales Coordinator – Multi-Family Aftermarket serves as the primary liaison between demand-creation teams and the sales organization, handling multi-family customer inquiries, qualifying and processing leads, and maintaining accurate CRM data.

In Short

• Respond to multi-family customer inquiries and assess needs.
• Manage customer expectations and communicate next steps.
• Accurately enter and maintain lead data in Microsoft Dynamics CRM.
• Qualify leads and route them to appropriate sales consultants.
• Coordinate with outside sales to align follow-up practices.
• Support lead-generation activities including outbound calling.
• Contribute to ad hoc projects supporting broader business efforts.
• Flexible remote work arrangement with occasional on-site visits.
• Work in a culture that promotes work-life balance.
• Join a company recognized for its employee engagement.

Requirements

• 1–3 years of sales experience, B2B preferred.
• Strong written and verbal communication skills.
• CRM experience required, Microsoft Dynamics preferred.
• Proficiency with Power BI is a plus.
• High school diploma required; associate or bachelor’s preferred.
• Experience with inbound and outbound customer calls.
• Experience in multi-family or commercial market segments.

Benefits

• Health, dental, and vision insurance coverage.
• Generous vacation and sick time.
• 401K plan with 6% company match.
• Health Savings Accounts for healthcare expenses.
• Disability insurance coverage.
• Tuition reimbursement opportunities.
• Employee discounts through Perks at Work.
• Community involvement opportunities.
• Opportunities for professional development.