Growth Account Executive - SMB Segment - Remote

Overview

As a Growth Account Executive for our SMB segment, you will focus on identifying and executing upsell and cross-sell opportunities within our existing customer base, playing a critical role in driving upsell revenue.

In Short

• Identify and execute upsell and cross-sell opportunities by analyzing customer usage and engagement data.
• Conduct discovery and expansion calls to uncover customer needs.
• Maintain and enhance customer relationships for long-term value.
• Develop automation playbooks for expansion opportunities.
• Present data-driven recommendations to customers.
• Collaborate with the Product team to relay customer feedback.
• Meet or exceed expansion revenue targets.
• Ensure accurate data entry in HubSpot.
• Collaborate cross-functionally to improve the expansion playbook.
• Other responsibilities as required.

Requirements

• 2+ years of quota-carrying sales experience in SaaS or B2B.
• Strong ability to identify customer pain points.
• Data-driven mindset with experience analyzing customer behavior.
• Self-starter in a fast-paced environment.
• Excellent communication and persuasion skills.
• Passion for AI-driven technology.

Benefits

• Flexible, remote work environment.
• Company-paid group benefits and mental health support.
• Generous time off policies.
• Monthly paid meals and wellness allowance.
• Competitive stock option grants.