Partner and Channel Operations Senior Manager - Remote

Overview

Join the Revenue Operations & Enablement Team as our Partner & Channel Operations Senior Manager! In this role, you will drive operational excellence, forecasting discipline, and cross-functional alignment across our Partnerships organization.

In Short

• Own partner forecasting with PAMs and leaders, ensuring process cadence and accuracy tracking.
• Manage a Partner Relationship Management (PRM) system integrated with CRM.
• Deliver customized monthly reporting to referral partners and consolidate internal reporting.
• Collaborate with Revenue Enablement to ensure adherence to processes for referral partners.
• Work with Finance on partner-related revenue recognition, bookings, and commissions reporting.
• Partner with Business Intelligence to enhance reporting efficiency.
• Drive cross-functional collaboration to ensure data accuracy and process adoption.
• Build and maintain dashboards to track partner performance.
• Provide strategic insights to leadership on partner performance and investments.
• Champion operational best practices across partner teams.

Requirements

• 8+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or Sales Operations in SaaS or technology companies.
• Strong background in partner/channel ecosystems and referral models.
• Expertise in forecasting and revenue reporting.
• Technology expertise in Salesforce CRM and PRM tools.
• Advanced proficiency in Excel, including data analysis.
• Proficiency with tools like Excel, Word, and Google Suite.
• Familiarity with AI tools for efficiency and insights.
• Proven ability to collaborate with various teams effectively.
• Strong analytical and problem-solving skills.
• Excellent communication and influencing skills.

Benefits

• Salary range of $116,000 - $174,000.
• Comprehensive medical benefits, 100% paid for employees.
• 401k with matching.
• Equity Option Grant.
• Unlimited PTO and company holidays.
• Wellness initiatives.