Manager, Sales Development - Remote

Overview

In this leadership role overseeing an outbound SDR team focused on the US SMB restaurant market, you will drive pipeline creation through disciplined coaching, data-driven performance management, and process excellence.

In Short

• Deliver daily guidance and structured weekly 1:1s to review metrics and pipeline health.
• Own outbound motion design and execution for SMB restaurants in the United States.
• Meet and exceed quotas for qualified opportunities and pipeline generated.
• Lead ongoing training on outbound best practices tailored to the restaurant SMB segment.
• Partner with Marketing and RevOps to optimize lead/account routing and CRM hygiene.
• Establish, track, and analyze SDR KPIs to identify trends and drive improvements.
• Foster a positive, inclusive, high-performance culture built on accountability.
• Work closely with Marketing on campaign alignment and feedback loops.
• Contribute to quarterly planning for capacity, coverage, tools, and enablement.
• Additional duties as assigned.

Requirements

• Prior experience directly managing SDR/BDR teams is required.
• Strong proficiency in English (written and verbal).
• Deep familiarity with outbound SDR motions for SMB segments.
• Proficiency with SDR/BDR tools and methodologies.
• Strong analytical skills to interpret performance data.
• Proven ability to teach, coach, and elevate individual contributors.
• Excellent organization and time management.
• Experience collaborating with cross-functional teams to improve campaign alignment.

Benefits

• Opportunity to lead a team in a dynamic market.
• Engagement with cross-functional teams.
• Potential for professional growth and development.
• Work in a positive and inclusive culture.
• Contribute to strategic planning and execution.