Community Care Team Manager - Remote

Overview

The Community Care Team Manager role at Reema Health involves supervising Community Guides while managing a small member portfolio, focusing on community-based care and support.

In Short

• Supervises Community Guides and leads the Care Team Program.
• Facilitates virtual meetings and communicates with members via text and calls.
• Champions change management and leads remote teams.
• Establishes processes for accountability and communication.
• Conducts performance reviews and provides feedback to Guides.
• Facilitates new employee orientation and ongoing training.
• Ensures compliance with HIPAA and confidentiality regulations.
• Engages directly with members to establish trusting relationships.
• Encourages member independence and utilizes community resources.
• Participates in the hiring process for Community Guides.

Requirements

• Bachelor’s degree in relevant fields or equivalent experience.
• Three years of program management/supervision experience.
• Five years of direct experience with the local community.
• Skills in critical thinking, strategic thinking, and time management.
• Knowledge of crisis planning and behavioral health.
• Strong relationship-building skills.
• Proven ability to initiate conversations and create connections.
• Experience with outreach plans development and execution.
• Proficient in Microsoft Office and video conferencing tools.

Benefits

• Competitive Salary Package.
• Medical, Dental, and Vision Insurance.
• HSA and FSA Options.
• 401(k) Retirement Savings with Company Match.
• Employee Assistance Program.
• Flexible Schedules and Remote Work.
• Technology Stipend.
• Mileage Reimbursement.
• Accrued Paid Time Off.
• Paid Family and Medical Leave.