Community Manager - Remote

Overview

As a Community Manager at Vonage, you will primarily work on identifying and establishing relationships with key developer communities and community leaders in the online space, in order to understand their needs, and build a collaborative environment to ensure we can authentically and effectively serve them. You will work as part of a global Developer Relations team whose goal is to raise awareness of Vonage within developer communities, run engaging physical and online events and campaigns and gather actionable product feedback through community building activities.

In Short

• Manage the Developer Community Slack channel.
• Manage developer content for Vonage's social platforms.
• Plan and run online developer events, webinars, and hackathons.
• Establish and manage systems and processes for community management.
• Track and report on community insights and analytics.
• Run recruitment and promotional activities for community engagement.
• Collaborate with other departments to promote Developer Relations.
• Create and deliver strategies for online awareness of Vonage products.
• Manage an online Community Rewards program.
• Participate in other developer community initiatives as needed.

Requirements

• Experience managing a community or contributing as a member.
• Experience managing events from ideation to execution.
• Project management experience.
• Experience managing technical questions in a support function.
• Excellent written and verbal communication skills.

Benefits

• Unlimited Discretionary Time Off.
• Private Medical Insurance.
• Multisport Gym Membership.
• Educational Assistance Reimbursement Program.
• Polish Language Classes for non-native speakers.
• Lunch and Learn Sessions.
• Reimbursement for conferences and trainings.
• Three Paid Volunteer Days a Year.
• Reimbursement for prescription glasses.
• Maternity and Paternity Leave.