Community Manager - Remote

Overview

As a Community Manager at Vital Farms, you will be the voice of the brand, connecting with consumers through various channels and fostering meaningful relationships while promoting ethical and sustainable practices.

In Short

• Engage with consumers across email, social media, and phone.
• Respond to inquiries and provide insights to improve customer experience.
• Identify trends in community conversations.
• Capture analytics and report on community insights.
• Collaborate with the content team to create valuable content.
• Build trust and advocate for the brand.
• Work unconventional hours within a 40-hour work week.
• Travel for company events and team meetings (10-15%).
• Support sustainable agriculture and animal welfare practices.
• Participate in community building activities.

Requirements

• Bachelor’s Degree in Marketing or Communications preferred.
• 1-2 years experience in customer service or community management.
• Passion for ethically-sourced, nutritious food.
• Excellent organizational skills and attention to detail.
• Stellar interpersonal skills for cross-functional communication.
• Team player willing to work unconventional hours.
• Ability to travel for company events.
• Strong engagement skills to build online communities.
• Ability to create meaningful conversations and drive brand loyalty.
• High standards and commitment to improve oneself and others.

Benefits

• Fast-paced, energetic, remote work environment.
• Competitive pay and benefits including medical, dental, and vision.
• Generous retirement contributions from Day 1.
• Annual bonus and equity grant opportunities.
• Free eggs and butter, plus discounts for friends and family.
• Fun team SWAG and professional development opportunities.