Care Team Manager - Behavioral Health - Remote

Overview

The Care Team Manager is responsible for leading a team that provides behavioral health and social care, ensuring quality service delivery and community engagement.

In Short

• Lead and manage Care Team operations.
• Support Community Guides in delivering care to members.
• Collaborate with clinical staff to provide holistic support.
• Champion change management in a fast-paced startup environment.
• Facilitate communication and accountability within the team.
• Participate in hiring and training new team members.
• Establish trusting relationships with members through empathetic support.
• Ensure compliance with HIPAA and confidentiality standards.
• Engage in community outreach and resource navigation.
• Adapt to evolving job responsibilities as needed.

Requirements

• Bachelor’s degree in Social Work, Psychology, or related field.
• Three years of management experience in healthcare settings.
• Five years of direct experience with the local community.
• Proficient in critical thinking and strategic planning.
• Knowledge of crisis planning and case management.
• Experience with diverse populations and mental health challenges.
• Preferred experience in multidisciplinary teams.
• Strong relationship-building skills.
• Ability to navigate ambiguity and problem-solve creatively.
• Working knowledge of Microsoft Office and video conferencing tools.

Benefits

• Competitive Salary and Equity Package.
• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Savings with Company Match.
• Flexible Schedules and Remote Work options.
• Paid Parental Leave and Accrued Paid Time Off.
• Technology Stipend and Mileage Reimbursement.
• Employee Assistance Program.