Principal Advisor, Business Operations - Remote

Overview

The Principal Advisor, Business Operations will establish and lead operational excellence initiatives that enable our services to scale effectively, focusing on bridging clinical and service operations with organizational performance and growth objectives.

In Short

• Design and implement scalable business operations processes.
• Lead cross-functional operational initiatives to improve efficiency.
• Establish operational frameworks for consistent execution.
• Create and maintain business operations documentation.
• Analyze performance data and drive action plans.
• Create KPI performance management frameworks.
• Lead continuous improvement initiatives.
• Coordinate cross-department efforts for operational improvements.
• Understand member and customer needs for operational decisions.
• Produce regular operational reports for senior leadership.

Requirements

• Bachelor’s degree in Business, Health Administration, or related field; MBA preferred.
• 10 years of experience in operations or strategic roles in healthcare.
• Proven track record of building operational infrastructure.
• Experience with process design and project management.
• Strong analytical skills and proficiency with data tools.

Benefits

• Competitive Salary and Equity Package.
• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Savings with Company Match.
• Flexible Schedules and Remote Work.
• Accrued Paid Time Off.