Commercial Account Management Team Lead - Remote

Overview

As a Commercial Account Management Team Lead at Ramp, you will manage a group of 6-8 Commercial Account Managers, focusing on enhancing customer relationships and driving revenue growth.

In Short

• Lead a team of Commercial Account Managers.
• Drive onboarding and customer relationship management.
• Develop and execute team training and development plans.
• Monitor team performance and optimize processes.
• Collaborate with various departments for strategic outcomes.
• Utilize Salesforce for performance tracking.
• Report on team performance to senior leadership.
• Identify best practices and build resource libraries.
• Enhance team output through process improvements.
• Foster a high-performing team culture.

Requirements

• 2+ years of sales or customer success experience.
• 5+ years of experience in leading sales teams.
• Experience in fast-paced GTM environments.
• Proficiency in data analytics tools.
• Strong communication and presentation skills.
• Ability to articulate value points to customers.
• Passion for hiring and team development.
• Experience with cross and upselling.
• Ability to leverage data for decision-making.
• Experience with accounting software is a plus.

Benefits

• 100% medical, dental & vision insurance coverage.
• 401k with employer match.
• Flexible PTO policy.
• Fertility HRA support.
• WFH stipend for home office needs.
• Wellness stipend.
• Parental leave.
• Relocation support to NYC or SF.
• Pet insurance.