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Commercial Account Management Team Lead - Remote

Posted 24 weeks ago

Overview

As a Commercial Account Management Team Lead at Ramp, you will manage a group of 6-8 Commercial Account Managers, focusing on enhancing customer relationships and driving revenue growth.

In Short

  • Lead a team of Commercial Account Managers.
  • Drive onboarding and customer relationship management.
  • Develop and execute team training and development plans.
  • Monitor team performance and optimize processes.
  • Collaborate with various departments for strategic outcomes.
  • Utilize Salesforce for performance tracking.
  • Report on team performance to senior leadership.
  • Identify best practices and build resource libraries.
  • Enhance team output through process improvements.
  • Foster a high-performing team culture.

Requirements

  • 2+ years of sales or customer success experience.
  • 5+ years of experience in leading sales teams.
  • Experience in fast-paced GTM environments.
  • Proficiency in data analytics tools.
  • Strong communication and presentation skills.
  • Ability to articulate value points to customers.
  • Passion for hiring and team development.
  • Experience with cross and upselling.
  • Ability to leverage data for decision-making.
  • Experience with accounting software is a plus.

Benefits

  • 100% medical, dental & vision insurance coverage.
  • 401k with employer match.
  • Flexible PTO policy.
  • Fertility HRA support.
  • WFH stipend for home office needs.
  • Wellness stipend.
  • Parental leave.
  • Relocation support to NYC or SF.
  • Pet insurance.

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