SMB Account Management Team Lead - Remote

Overview

This is a leadership role where you will be leading a team of quota carrying SMB Account Managers (AMER) who are responsible for existing business in our Emerging Customer segment. You will be responsible for driving positive gross and net retention goals in your region and segment while driving consistent growth and efficiency.

In Short

• Lead a team of SMB Account Managers.
• Drive gross and net retention goals.
• Manage reporting, planning, and deal operations.
• Work in US shifts and collaborate with global counterparts.
• Focus on training and development for your team.
• Implement MEDDPICC methodology for deal reviews.
• Guide team in value-driven customer conversations.
• Maintain high retention rates and drive pipeline development.
• Build relationships with cross-functional teams.
• Foster a culture of camaraderie and competitiveness.

Requirements

• 7+ years in B2B SaaS Sales.
• 2+ years in account management leadership.
• Entrepreneurial mindset with a sales hunter approach.
• Experience negotiating terms and closing contracts.
• Strong storytelling and written communication skills.
• Proven ability to scale SMB sales operations.
• Strong leadership and data-driven decision-making skills.
• Graduate degree or higher.

Benefits

• Flexible work arrangements.
• Ample parental leave.
• Unlimited PTO.
• Employee Resource Groups for inclusivity.
• Charitable initiatives through G2 Gives.