Vice President of Account Management - Remote

Overview

The Vice President (VP) of Account Management at One Pass Solutions is a pivotal executive leader responsible for overseeing all aspects of client relationship management, account retention, revenue expansion, and team leadership. This individual will drive the company’s strategic vision for customer success, ensuring that all clients receive exceptional value and service throughout their partnership with One Pass Solutions.

In Short

• Expand and articulate comprehensive account management strategies.
• Serve as a strategic and inspirational leader.
• Work with executive leadership on strategic planning.
• Recruit, mentor, and lead a high-performing team.
• Oversee the management of all key client accounts.
• Drive client revenue through upsell and cross-sell opportunities.
• Continuously refine account management processes and tools.
• Serve as a liaison between account management and other departments.
• Stay abreast of industry trends and represent the company at events.
• Champion diversity, equity, and inclusion initiatives.

Requirements

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years’ experience in account management or customer success.
• 5 years in a senior leadership role within healthcare.
• Expertise in strategic planning and sales management.
• Strong business acumen and analytical skills.
• Excellent communication and presentation skills.
• Experience with CRM systems and analytics platforms.
• Ability to multitask and thrive in a fast-paced environment.

Benefits

• Opportunity to lead a high-performing team.
• Influence company growth strategies.
• Work in a dynamic and innovative environment.
• Engagement in diversity and inclusion initiatives.
• Access to professional development opportunities.