Remote Otter LogoRemoteOtter

Customer Success Engineer - Remote

Posted 4 days ago
Customer Service
Full Time
USA

Overview

The Customer Success Engineer at MagicSchool will bridge technical engineering with client success, ensuring seamless integrations and delivering outstanding onboarding and post-sales support.

In Short

  • Serve as the primary technical contact for integrations.
  • Customize AI tools based on customer needs.
  • Create and maintain technical documentation.
  • Collaborate with internal teams to align on solutions.
  • Develop prototypes and integration demos.
  • Leverage customer feedback for product insights.

Requirements

  • Strong technical acumen and troubleshooting ability.
  • Proficiency in JavaScript, PostgreSQL, and SSO protocols.
  • Familiarity with SQL and data tools.
  • Excellent communication skills.
  • Strong problem-solving skills.
  • 2+ years in a technical role.

Benefits

  • Work on cutting-edge AI technology.
  • Join a mission-driven team.
  • Flexibility of working from home.
  • Unlimited time off.
  • Employer-paid health insurance plans.
  • Generous stock options.
  • 401k match & wellness stipend.
MagicSchool AI logo

MagicSchool AI

MagicSchool AI is an innovative technology company dedicated to transforming the educational landscape through artificial intelligence. By leveraging advanced AI solutions, MagicSchool AI aims to enhance learning experiences, making education more accessible and personalized for students of all ages. The company is committed to fostering creativity and critical thinking in learners, while also providing educators with powerful tools to support their teaching methods. With a focus on collaboration and continuous improvement, MagicSchool AI strives to be at the forefront of educational technology.

Share This Job!

Save This Job!

Similar Jobs:

Cribl logo

Customer Success Engineer - Remote

Cribl

5 weeks ago

Join Cribl as a Customer Success Engineer, where you'll act as a trusted advisor to customers, driving their success with Cribl solutions.

Netherlands
Full-time
Customer Service
Iris logo

Customer Success Engineer - Remote

Iris

7 weeks ago

Join Iris as a Customer Success Engineer to manage technical integrations with OEM partners.

Worldwide
Full-time
All others

I.L.S

Customer Success Engineer - Remote

Interchain Labs (Skip)

7 weeks ago

Join Interchain Inc. as a Customer Success Engineer to enhance the success of blockchain developers and customers using the Cosmos stack.

Worldwide
Full-time
Customer Service

Jobgether

Customer Success Engineer - Remote

Jobgether

7 weeks ago

The Customer Success Engineer will support federal clients by implementing workflow automation solutions and ensuring customer success.

USA
Full-time
Customer Service

AuthZed

Customer Success Engineer - Remote

AuthZed

8 weeks ago

The Customer Success Engineer will ensure customer satisfaction and success by providing technical support and guidance during the post-sales process.

USA
Full-time
Customer Service