Customer Success Engineer - Remote

Overview

An overview paragraph about the job

In Short

• Lead technical onboarding for OEM partners.
• Guide OEM engineering teams in integrating Iris binaries and SDKs.
• Manage integration projects, set milestones, and coordinate resources.
• Coordinate joint testing processes for validation and certification.
• Document and deliver detailed integration guides and testing plans.
• Collaborate with Product and Engineering to improve integration experience.

Requirements

• 3+ years in solutions engineering or technical integration roles.
• Experience with OEMs or B2B technical stakeholders.
• Deep understanding of SDK integration and device communications.
• Familiarity with AV protocols like NDI, VISCA, Dante, RTSP, or UVC.
• Experience with AV hardware or camera systems.
• Strong project management and communication skills.
• Ability to thrive in fast-moving environments.

Benefits

• Opportunity to work in a cutting-edge technology environment.
• Collaborate with leading OEMs and technology partners.
• Engage in a dynamic and fast-paced work culture.