Enterprise Account Manager, DoorDash for Business - Remote

Overview

The Enterprise Account Manager for DoorDash for Business is responsible for managing relationships with large corporate customers, focusing on growth strategies and customer satisfaction.

In Short

• Engage with complex customers on growth strategies.
• Protect against churn and ensure aligned financials.
• Create and execute strategic account plans.
• Organize and present quarterly business reviews.
• Prioritize and resolve customer needs promptly.
• 5-7 years of client management experience required.
• Effective verbal and written communication skills.
• Ability to analyze data from multiple sources.
• Experience with CRM software is a plus.
• Experience in food delivery or SaaS is a plus.

Requirements

• 5-7 years of experience managing clients in a complex environment.
• Proven capability to thrive in ambiguity.
• Effective communication skills.
• Ability to analyze and coordinate data.
• Fast learner with the ability to juggle multiple priorities.
• Proactive in informing teams and seeking guidance.
• Ability to turn broad challenges into actionable projects.

Benefits

• Comprehensive benefits package including 401(k) with employer match.
• Paid time off and parental leave.
• Medical, dental, and vision benefits.
• Disability and life insurance.
• Mental health program and wellness benefits.