Enterprise Account Manager - Remote

Overview

Encompass is revolutionizing how technology supports the modern beverage industry, unlocking new levels of growth and efficiency. We are looking for an experienced Enterprise Account Manager to expand relationships with existing Enterprise customers.

In Short

• Individual contributor role focused on account growth.
• Develop and execute account growth strategies for Enterprise customers.
• Build strategic relationships with key stakeholders.
• Engage with customers to review performance and identify growth opportunities.
• Lead comprehensive account planning efforts.
• Analyze customer data for trends and opportunities.
• Own and manage revenue targets for Enterprise customers.
• Track key account metrics and develop strategies to mitigate churn.
• Act as the voice of the customer internally.
• Ensure customer satisfaction through proactive communication.

Requirements

• 5+ years of experience in Enterprise SaaS account management.
• Strong understanding of account management processes.
• Excellent communication and negotiation skills.
• Data-driven and analytical mindset.
• Experience in the beverage alcohol industry is a plus.
• Knowledge of ERP and CRM tools.

Benefits

• Competitive salary + commission + benefits.
• Opportunity to work in a hybrid organization.
• Engaging and supportive team environment.
• Commitment to diversity and inclusion.
• Professional growth opportunities.