Senior Product Manager - Remote

Overview

This Senior Product Manager role with Encompass is a strategic leadership position with the opportunity to demonstrate excellence in product strategy, development, and mentorship. This role includes aligning market needs, product roadmaps, and revenue goals while fostering collaboration and team growth.

In Short

• Lead targeted customer engagement to identify and address market challenges.
• Execute the product roadmap, balancing short-term priorities with long-term goals.
• Refine customer personas and market segments to improve positioning.
• Analyze competitors and conduct win/loss reviews to drive strategic insights.
• Ensure product alignment within the broader portfolio.
• Develop user and buyer personas based on customer feedback and research.
• Create user scenarios and define product requirements that align with business goals.
• Work closely with engineering and design to prioritize and manage the product backlog.
• Engage stakeholders, ensuring clear communication and alignment across teams.
• Implement data-driven retention strategies to reduce churn and enhance customer loyalty.

Requirements

• SaaS experience in product management, project management, or product lifecycle.
• Industry knowledge in beverage production, distribution, or related fields.
• Strong cross-functional leadership and initiative execution.
• Proven track record in full product lifecycle management, from concept to GTM.
• Experience delivering large-scale SaaS products.
• B2B e-commerce product development (0 to 1) preferred.
• Stripe payment product experience preferred.
• PMP or relevant Product Management certifications are a plus.
• Knowledge of U.S. 3-tier beverage alcohol distribution preferred.
• Bachelor’s Degree in business, marketing, engineering, computer science, or related field.

Benefits

• Remote and hybrid first culture supported by monthly technology stipend.
• Expansive paid holiday leave including paid family and parental leave.
• Holistic wellness benefits and stipend, paid time fitness, comprehensive employee assistance program.
• Ongoing education stipend and referral program.