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Customer Success Coordinator - Remote

Posted Yesterday
Customer Service
Full Time
UK, France, Portugal, Spain
$55,000 - $60,000/year

Overview

Worldly is seeking a Customer Success Coordinator who will be responsible for managing customers’ supplier lists and verifying data accuracy. The ideal candidate is capable of working with large data sets and detail-oriented.

In Short

  • Manage and maintain detailed record keeping of customers’ supplier/vendor lists.
  • Compile, verify accuracy, and sort information for software platform import.
  • Review data for deficiencies or errors and correct them.
  • Import data to our platform and CRM.
  • Send templated emails on behalf of customers.
  • Store completed work in designated locations.
  • Respond to queries for information.
  • Comply with data integrity and security policies.

Requirements

  • Data entry work experience (preferred).
  • Experience with MS Office and data programs.
  • Proficiency in data management using Excel, Google Sheets, etc.
  • Attention to detail is essential.
  • Proactive problem-solving skills.
  • Ability to concentrate for lengthy periods.
  • Excellent knowledge of spelling, grammar, and punctuation.

Benefits

  • Comprehensive benefits offerings with 90% employee premium coverage.
  • Company-sponsored 401k with up to 4% match.
  • Incentive Stock Options.
  • 100% Parental Paid Leave for US-based employees.
  • Unlimited PTO.
  • Paid company holidays.
Worldly logo

Worldly

Worldly is a leading impact intelligence platform that provides businesses with comprehensive data on the environmental, social, and governance (ESG) impacts within their supply chains. Trusted by 40,000 global brands, retailers, and manufacturers, Worldly serves as a vital source of ESG intelligence, enabling companies to drive transformation in their industries. With a focus on building strategic relationships, Worldly offers insights into supplier performance, product impact, and compliance, facilitating systemic shifts in business practices. As a public benefit corporation supported by mission-aligned investors, Worldly is dedicated to fostering sustainability and collaboration across the consumer goods supply chain, particularly in Asia.

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