Customer Success Coordinator - Remote

Overview

The Customer Success Coordinator at Worldly will manage customers’ supplier lists and ensure data accuracy while working with a dedicated global team.

In Short

• Manage and maintain detailed record keeping of customers’ supplier/vendor lists.
• Compile, verify accuracy, and sort information for software platform import.
• Review data for deficiencies or errors and correct them.
• Import data to the platform and CRM on behalf of customers.
• Send templated emails on behalf of customers.
• Store completed work in designated locations and perform backup operations.
• Respond to queries for information and access relevant files.
• Comply with data integrity and security policies.

Requirements

• Data entry work experience (preferred).
• Experience with MS Office and data programs.
• Proficiency in data management tasks using Excel and Google Sheets.
• Attention to detail is essential.
• Problem-solving skills to identify potential issues.
• Ability to concentrate for lengthy periods and perform accurately.
• Excellent knowledge of spelling, grammar, and punctuation.

Benefits

• Comprehensive benefits package with 100% of employee premiums covered.
• Statutory benefits in accordance with local labor laws.
• Company-sponsored 401(k) with up to 4% match for US-based employees.
• Growth opportunities and equipment stipends.
• Unlimited PTO and paid company holidays.