Implementation Manager - Remote

Overview

The Implementation Manager at Transcard is responsible for overseeing client relationships throughout the implementation process, ensuring successful delivery of payment solutions.

In Short

• Full-time position with standard business hours.
• Remote opportunity within the United States.
• Manage strategic client implementations and delivery.
• Create and manage detailed project plans.
• Facilitate client project kick-off and communication.
• Gather and clarify project requirements.
• Identify and manage project risks and issues.
• Stay updated with payment industry regulations.
• Educate clients on best practices.
• Develop and maintain process documentation.

Requirements

• 3+ years of experience in client management and problem-solving.
• Experience in the payments industry preferred.
• Strong communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Highly organized with attention to detail.
• Proficient in Microsoft Office and CRM tools.
• Self-starter with initiative to learn.
• Team player with the ability to work independently.

Benefits

• Medical, Dental & Vision coverage.
• 401(k) Match.
• Paid Time Off.
• Life and Disability Insurance.
• Benefits start the first of the month following hire.