Fraud Analyst - Remote

Overview

The Fraud Analyst will play a key role in managing high-volume fraud alert queues and performing analytical reviews to detect and document suspicious activity across multiple payment channels.

In Short

• Full-time role with standard business hours and additional evening work.
• Remote position with preference for candidates near Chattanooga, TN.
• Manage high-volume fraud alerts and perform case investigations.
• Utilize SQL and Excel for data analysis and reporting.
• Collaborate with Fraud, Operations, and Compliance teams.
• 2-4 years of experience in fraud case management required.
• Strong attention to detail and communication skills needed.
• Benefits include medical, dental, vision, and 401(k) match.
• Opportunities for career progression in fintech and fraud/risk.
• Compensation based on qualifications and experience.

Requirements

• 2–4 years’ experience in fraud case management or transaction monitoring.
• Intermediate Microsoft Excel skills.
• Basic SQL skills for querying transactional data.
• Familiarity with card scheme alerts.
• Understanding of common payment fraud typologies.
• Effective written and verbal communication skills.

Benefits

• Medical, Dental, & Vision coverage.
• 401(k) Match.
• Paid Time Off.
• Life-Disability Insurance.
• Benefits start the first of the month following hire.