Fraud Analyst - Remote

Overview

A detail-oriented Fraud Analyst is needed to support ongoing fraud detection, investigation, and prevention efforts for multiple regulated financial institutions.

In Short

• Monitor transactions and account activity to detect suspicious or unauthorized behavior.
• Investigate and document fraud attempts, trends, and financial loss events.
• Manage debit/credit card, ACH, P2P, and bill payment dispute claims.
• Engage with account holders and fraudsters to collect information.
• Communicate effectively with internal teams and external clients.
• Recommend fraud prevention improvements based on trend analysis.
• Maintain up-to-date case documentation and adhere to fraud detection protocols.
• Be part of a remote-first team.
• Shape improvements in fraud mitigation processes.
• Support multiple regulated financial institutions.

Requirements

• Detail-oriented with strong analytical skills.
• Experience in fraud detection and investigation.
• Ability to communicate effectively.
• Familiarity with financial institutions and regulations.
• Proficient in documenting and analyzing claims.
• Strong problem-solving skills.
• Ability to work in a remote environment.
• Understanding of transaction monitoring systems.
• Experience with chargeback assessments.
• Ability to work collaboratively across teams.

Benefits

• Work in a remote-first environment.
• Opportunity to collaborate with a diverse team.
• Engage in high-impact fraud prevention work.
• Shape processes that improve fraud mitigation.
• Gain experience in the financial sector.
• Contribute to a meaningful mission of protecting clients.
• Access to ongoing training and development.
• Flexible work hours.
• Competitive compensation package.
• Work with advanced AI-driven job matching technology.