Remote Head of Client Success

Overview

This pivotal role involves leading the Key Account Management team for Latin America, focusing on empowering high-value partnerships and driving significant revenue growth.

In Short

• Lead and develop the Key Account Management LATAM team.
• Build and maintain strong relationships with key merchants.
• Drive revenue growth by identifying new business opportunities.
• Define and execute account strategies for client retention.
• Collaborate with multiple departments including Sales and Product.
• Use data and analytics to inform decision-making.
• Mentor and develop team members.
• Act as an executive escalation point for strategic accounts.

Requirements

• Fluency in English and Spanish.
• 5+ years of experience in Key Account Management.
• Proven leadership experience with international clients.
• Strong understanding of payment technologies.
• Exceptional communication and negotiation skills.
• Demonstrated strategic thinking and problem-solving abilities.
• Comfortable in a fast-paced environment.
• Bachelor's degree in Business, Marketing, or related field.

Benefits

• Competitive Compensation.
• Remote Work – You can work from everywhere!
• Home Office Bonus.
• Work Equipment provided.
• Stock Options.
• Health Plan wherever you are.
• Flexible Days Off.