Customer Service Representative - Bilingual (Spanish) - Part-Time Weekends - Remote

Overview

Transcard is seeking a positive and professional Customer Service Representative to provide exceptional support to our customers. This remote position requires bilingual proficiency in English and Spanish.

In Short

• Part-time position focused on customer service.
• Remote opportunity within the United States.
• Requires bilingual communication skills (English & Spanish).
• Handle customer inquiries and provide solutions.
• Coordinate with various departments to meet customer needs.
• Manage customer profiles and maintain effective communication.
• Respond to high volumes of calls and emails.
• Build customer loyalty through excellent service.
• Available shifts on weekends.
• Benefits include medical, dental, vision, and 401(k) match.

Requirements

• Previous customer service experience.
• Bilingual in English and Spanish preferred.
• Strong interpersonal and customer service skills.
• Analytical and problem-solving abilities.
• Effective multitasking and organizational skills.
• Ability to manage a high volume of inquiries.
• Excellent time-management skills.
• Patience and attentiveness.
• Bachelor's degree preferred or equivalent experience.

Benefits

• Medical, Dental, and Vision insurance.
• 401(k) Match.
• Paid Time Off.
• Life and Disability Insurance.
• Benefits start the first of the month following hire.