Weekend Part-Time Bilingual Customer Service Representative - Remote

Overview

We are looking for a Bilingual Customer Service Representative to join our Customer Service Team, providing technical assistance to T-CETRA merchants in a professional and friendly manner.

In Short

• Weekend part-time role working Saturday & Sunday.
• Respond to customer calls in English and Spanish.
• Assist with activation of SIM cards and port-in activations.
• Contact carriers to resolve activation issues.
• Maintain good relationships with merchants and agents.
• Work in a fast-paced environment.
• Flexible work environment.
• Paid Time Off and monthly bonuses.
• Discounted rates for handsets and prepaid wireless.
• Fun and value-centered work atmosphere.

Requirements

• Fluent in both Spanish and English.
• Strong technical and computer skills.
• Ability to multi-task and work under pressure.
• Patient and passionate personality.
• High School Diploma required; college coursework a plus.
• Good communication skills.
• Pleasant attitude towards customers.

Benefits

• Flexible work environment.
• Paid Time Off.
• Up to $300 monthly bonus.
• Discounted rates for multiple handsets and prepaid wireless.
• Beautiful nearby walking paths and park.