Account Manager - Remote

Overview

We are hiring an Account Manager to join our Growth team!

In Short

• Drive revenue growth with our existing customers, through product and industry expertise
• Be a key contact for existing customers to ensure the customer’s ongoing customer satisfaction and retention of their business.
• Develop and maintain strong customer relationships to understand customer’s needs to identify up-sell, cross-sell, and expansion opportunities and ensure contract renewals.
• Have a significant role in Spare's long-term growth and success!
• Educate customers on current and new product features, benefits, and configuration options.
• Own account planning for customers and manage technical, operational and executive stakeholders.
• Provide weekly feedback & forecasting on all account activity.
• Work closely with marketing and business development teams.
• Build a deep understanding of Spare’s products and key markets.
• Share customer feedback with Product, Engineering and Partner Success teams.

Requirements

• Experience in Transit Technology sales and/or sales for government agencies (ideally 4+ years)
• Passion for Urban Planning and/or Transit.
• Understanding of the transit industry.
• Excellent communication skills with the ability to communicate effectively.
• Availability to travel frequently within Canada and the USA.

Benefits

• Diverse and inclusive work environment.
• Opportunity to influence long-term growth and success.
• Work with a passionate team dedicated to revolutionizing transportation.
• Remote work options available.