Account Manager - Remote

Overview

As an Account Manager, you will be the go-to partner for our customers, guiding them, challenging them, and ensuring they realize measurable business impact from Security Journey’s platform.

In Short

• Lead as a trusted advisor for strategic accounts.
• Develop and execute account plans connecting customer goals to results.
• Own the renewal and expansion process for customer adoption.
• Run onboarding sessions and quarterly business reviews.
• Collaborate with Sales, Product, and Engineering teams.
• Use data to recommend actions that drive ROI.

Requirements

• 2-5 years of Account Management experience in a SaaS environment.
• Proven success in renewals and account growth.
• Ability to influence technical and executive audiences.
• Exceptional communication and relationship-building skills.
• Strong organization in a remote-first environment.
• Proficiency with CRM tools like HubSpot or Salesforce.
• Passion for cybersecurity or secure coding practices (a plus).

Benefits

• Make a meaningful impact on software security.
• Professional development opportunities.
• Remote flexibility with team hubs in Raleigh, NC and Pittsburgh, PA.
• Be part of a high-growth company shaping application security.