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Commercial Insurance Tracking Representative - Remote

Posted 17 weeks ago
Customer Service
Full Time
USA

Overview

SWBC is seeking a talented individual to provide commercial insurance tracking support to clients including relationship management and daily interaction with financial institutions.

In Short

  • Provide support for commercial insurance tracking.
  • Handle complex commercial LPI questions or problems.
  • Manage support line and document processing.
  • Verify and update commercial loan information.
  • Interact with clients across the United States.
  • Utilize customer service skills in a fast-paced environment.
  • Make outbound calls to insurance agents/carriers.
  • Process renewal policies and provide coverage analysis.
  • Create internal management reports.
  • Participate in special projects as needed.

Requirements

  • High School Diploma or equivalency.
  • 1-2 years of commercial insurance experience.
  • Strong knowledge of insurance coverage and procedures.
  • Excellent interpersonal and communication skills.
  • Ability to work under stressful conditions.
  • Proficient in Microsoft Office, especially Excel and Outlook.
  • Able to sit for long periods and lift 10-20 lbs.

Benefits

  • Competitive compensation package.
  • Work/life balance.
  • Employee engagement activities and recognition awards.
  • Career enhancement and growth opportunities.
  • Variety of healthcare coverage options.
  • 401(k) retirement plans.
  • Wellness Program.

S.B.C

Southwest Business Corporation

SWBC is a diversified financial services company headquartered in San Antonio, Texas, providing a range of services including insurance, mortgage, and investment solutions to financial institutions, businesses, and individuals. With a workforce of 2,400 employees nationwide, SWBC emphasizes the importance of each team member, fostering an environment where employees can make a direct impact. The company is committed to nurturing entrepreneurial spirit through mentorship, continuing education, and internal career growth opportunities, while also focusing on innovative solutions to meet market needs.

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