Remote Otter LogoRemoteOtter

Head of Account Management - Remote

Posted 7 weeks ago
Sales / Business
Full Time
USA
$215,000 - $260,000/year

Overview

The Head of Account Management will lead the Account Management team at Socure, focusing on customer success, retention, and revenue expansion while building strong client relationships in the fintech and identity verification sectors.

In Short

  • Lead and scale the Account Management team.
  • Develop and execute customer retention strategies.
  • Build strong relationships with key enterprise clients.
  • Drive cross-sell and upsell opportunities.
  • Oversee customer health metrics and implement action plans.
  • Partner with Customer Success and Product teams for onboarding.
  • Implement best-in-class account management processes.
  • Provide executive-level reporting on customer trends.
  • Recruit and mentor a high-performing team.
  • Ensure alignment with strategic growth initiatives.

Requirements

  • 10+ years of experience in Account Management or Customer Success.
  • 5+ years in a leadership role.
  • Proven track record with enterprise customers.
  • Deep knowledge of fraud prevention and identity verification.
  • Strong ability to influence executive stakeholders.
  • Data-driven mindset with experience in analytics.
  • Experience in SaaS or technology-driven businesses.
  • Excellent leadership and communication skills.
  • Passion for customer success.

Benefits

  • Market competitive salary.
  • Equity options.
  • Comprehensive benefits package.
  • Generous sales incentive bonus.
  • Opportunity to work in a fully remote environment.

Socure

Socure

Socure is a pioneering leader in digital identity verification and fraud prevention, utilizing predictive analytics and machine learning to achieve its mission of verifying 100% of legitimate identities in real time while completely eliminating identity fraud online. Recognized as one of the fastest-growing companies, Socure has received numerous accolades, including Forbes 2022 America’s Best Startup Employers and The Forbes Cloud 100. The company serves over 1,000 clients, including top financial institutions and government agencies, providing them with the most accurate fraud detection and identity verification solutions. Socure fosters a culture of innovation and excellence, offering a remote-first work environment with competitive benefits and a commitment to diversity and inclusion.

Share This Job!

Save This Job!

Similar Jobs:

Pennylane logo

Head of Account Management - Remote

Pennylane

4 weeks ago

Pennylane is looking for a Head of Account Management to enhance client relationships and drive revenue growth in a fast-growing FinTech environment.

France
Full-time
Sales / Business
ecoATM | Gazelle logo

Head of Account Management - Remote

ecoATM | Gazelle

4 weeks ago

The Head of Account Management will lead ecoATM's channel network to drive growth and retention of critical customer relationships.

Worldwide
Full-time
Sales / Business
$215,000 - $270,000/year
Sidecar Health logo

Head of Account Management - Remote

Sidecar Health

6 weeks ago

Seeking a strategic and data-driven Head of Account Management to lead and scale our account management function.

Worldwide
Full-time
Sales / Business

Jobgether

Head of Account Management - Remote

Jobgether

8 weeks ago

The Head of Account Management will drive revenue growth and manage client relationships while leading a high-performing team.

USA
Full-time
Sales / Business
CarGurus logo

Manager of Account Management - Remote

CarGurus

9 weeks ago

The Manager of Account Management will lead the account management team to enhance client relationships and optimize performance.

USA
Full-time
Sales / Business