Head of Account Management - Remote

Overview

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

In Short

• Lead and scale the account management function across Georgia, Ohio, and Florida.
• Oversee two Directors of Account Management.
• Drive strategy, team development, and operational excellence.
• Ensure proactive client engagement and long-term retention.
• Leverage analytics to track key performance metrics.
• Partner with Sales, Product, Operations, and Member Services.
• Implement processes to identify risks and minimize churn.

Requirements

• 10+ years of experience in Account Management or Client Success.
• 4+ years of experience in people management roles.
• Proven ability to develop and scale an Account Management function.
• Deep understanding of client success best practices.
• Highly analytical mindset with data-driven decision-making experience.
• Strong leadership and communication skills.
• Excitement for working in a fast-paced, high-growth environment.
• Bachelor's Degree.

Benefits

• Competitive salary, bonus opportunity, and equity package.
• Comprehensive Medical, Dental, and Vision benefits.
• A 401k retirement plan.
• Paid vacation and company holidays.
• Opportunity to make an impact at a rapidly growing mission-driven company.