Client Director - Remote

Overview

The Client Director will be responsible for producing new business with ServiceNow's largest existing accounts, overseeing executive relationship management and leading virtual teams to support esteemed clients.

In Short

• Provide strategic leadership to clients
• Act as the relationship manager between customers and ServiceNow
• Develop tailored ServiceNow solutions based on clients' strategic outcomes
• Manage Executive relationships with assigned clients
• Oversee worldwide development of assigned accounts
• Build multi-tiered relationships within clients' organizations
• Develop roadmaps to enhance customer experience
• Achieve financial targets for licenses, renewals, and services

Requirements

• 7+ years in client management with revenue alignment
• 2+ years as a Client Director or similar role
• Sales experience in IT Service Management, HR, and related fields
• Proven track record of achieving sales targets
• Experience leading virtual or matrixed teams
• Ability to understand macro-level business IT needs
• Travel up to 50% may be required
• Preferred experience with HP, HPI, or Juniper Networks

Benefits

• Base pay of $171,180 - $282,480 plus equity
• Variable compensation and benefits
• Health plans including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Flexible time away plan
• Family leave programs