Client Director - Remote

Overview

The Client Director will produce new business with ServiceNow's largest existing accounts, overseeing executive relationship management and leading virtual teams to support esteemed clients.

In Short

• Provide strategic leadership to clients
• Be the relationship manager between customers and ServiceNow
• Work with solution teams to develop customer-specific solutions
• Manage Executive relationships for assigned clients
• Oversee worldwide development of assigned accounts
• Build trust and relationships across client organizations
• Develop a roadmap for outstanding customer experience
• Achieve financial targets for assigned clients

Requirements

• Experience integrating AI into work processes
• 5+ years as a Client Director or equivalent role
• 7+ years in client management and aligning strategies
• Sales experience in IT Service Management and related fields
• Experience achieving sales targets
• Experience leading virtual or matrixed teams
• Ability to understand macro-level business IT needs
• Willingness to travel up to 50%
• Open to locations in Illinois, Kansas, Texas

Benefits

• Inclusive work environment
• Opportunities for professional growth
• Flexible work arrangements