Client Director - Aerospace and Defense - Remote

Overview

The Client Director for Aerospace and Defense will lead strategic initiatives, manage executive relationships, and drive new business opportunities within assigned accounts at ServiceNow.

In Short

• Provide strategic leadership to clients.
• Act as the relationship manager between customers and ServiceNow.
• Collaborate with ServiceNow solution teams for tailored client solutions.
• Manage executive relationships for assigned accounts.
• Oversee worldwide development of assigned accounts.
• Build trust and relationships at all organizational levels.
• Develop roadmaps to enhance customer experience.
• Achieve financial targets for licenses and services.

Requirements

• 7+ years in client management and aligning strategies to revenue.
• 2+ years as a Client Director or similar role with sales experience.
• Background in IT Service Management, HR, Security Operations.
• Proven track record of achieving sales targets.
• Experience in leading virtual or matrixed teams.
• Ability to understand macro-level business IT needs.
• Willingness to travel up to 50%.

Benefits

• Inclusive workplace culture.
• Flexible work arrangements.
• Opportunities for professional growth.
• Access to innovative technology and solutions.
• Support for diverse backgrounds and experiences.