Director of Account Management - Remote

Overview

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love.

In Short

• Lead a team of Account Managers in the Home Service vertical.
• Focus on client retention and revenue growth.
• Empower your team through coaching and development opportunities.
• Understand evolving trends and market dynamics.
• Ensure clients feel supported and confident.
• Develop initiatives for client relationship growth.
• Refine workflows for efficiency.
• Collaborate with Sales, Marketing, and Product teams.
• Use data to drive decision-making.
• Build a culture of trust and excellence.

Requirements

• 7+ years in account management or client service roles.
• 3+ years of experience leading and mentoring teams.
• 2+ years in Home Service or ability to learn quickly.
• Deep understanding of digital marketing strategies.
• Strong strategic mindset.
• Inclusive and empowering leadership style.
• Excellent communication and relationship-building skills.
• Proficient in CRM systems.
• Adaptability in fast-paced environments.
• Confident presenter with executive presence.

Benefits

• 100% employer-paid medical, dental, and vision insurance.
• Flexible paid time off.
• Employee equity program.
• Paid parental leave.
• Paid cell phone and service.
• Remote office allowance.
• Professional development opportunities.
• Regular manager check-ins for performance and growth.