Account Manager, Enterprise - DACH - Remote

Overview

The Account Manager, Enterprise - DACH will manage the entire sales cycle, focusing on retaining existing customer investment and identifying new expansion opportunities. This role involves executing upsell and cross-sell strategies while nurturing customer relationships.

In Short

• Manage the entire sales cycle for existing customers.
• Identify new expansion opportunities.
• Execute upsell and cross-sell strategies.
• Build and nurture customer relationships.
• Collaborate with cross-functional teams.
• Understand and design solutions for customer needs.
• Participate in strategic events to deepen relationships.
• Drive revenue outcomes through effective account management.
• Communicate proactively with key customer contacts.
• Work independently and as part of a team.

Requirements

• Experience in account management or related SaaS sales.
• Strong knowledge of sales processes.
• Excellent verbal and written communication skills.
• Business fluency in English and German.
• Ability to create and execute sales strategies.
• Proactive communication skills.
• Strong business acumen and integrity.
• Ability to work under pressure.
• Customer-focused mindset.
• Self-motivated and resilient.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events.