Technical Account Manager - OpenShift - Remote

Overview

Red Hat is seeking an experienced Technical Account Manager for OpenShift to provide technical and architectural guidance to key customers in Saudi Arabia, ensuring their Red Hat implementations run efficiently and effectively.

In Short

• Join Red Hat's Technical Services team as an OpenShift Technical Account Manager.
• Provide hands-on technical guidance to key customers.
• Build and maintain long-lasting customer relationships.
• Act as a point of contact for major incidents.
• Work closely with Engineering, R&D, and Support teams.
• Proactively identify and prevent technical issues.
• Communicate effectively with various stakeholders.
• Travel as necessary to meet customers.
• Engage with Red Hat’s product engineering teams.
• Contribute to internal projects and initiatives.

Requirements

• 5 years of experience in a support or engineering role.
• Expertise in enterprise cloud solutions like OpenShift.
• Outstanding communication skills.
• Ability to manage multiple projects with attention to detail.
• Experience with various hardware vendors.
• Bachelor's degree in a technology-related field is preferred.
• Red Hat Certified Engineer (RHCE) is a plus.
• Prior experience in a technical leadership role.
• Experience with training and presentation delivery.
• Ability to learn new technologies quickly.

Benefits

• Work in a leading open source software company.
• Flexible work environment.
• Opportunity to contribute to innovative projects.
• Collaborative and inclusive company culture.
• Equal opportunity employer.