Cluster Service Leader North & South America - Remote

Overview

The Cluster Service Leader will manage regional support operations for North & South America, focusing on team management and service improvements.

In Short

• Manage Local Support Team and Back Office Teams.
• Drive continuous service improvements.
• Ensure seamless coordination across teams.
• Align service performance with business goals.
• Focus on budget and partner needs.
• Work in a dynamic and innovative culture.
• Revolutionize the travel industry with technology.
• Passionate about customer service.
• Part of a fast-growing company.
• Seasoned professionals from the travel industry are preferred.

Requirements

• Experience in customer service management.
• Strong leadership skills.
• Ability to drive service improvements.
• Experience in the travel industry is a plus.
• Excellent communication skills.
• Ability to manage budgets and partner relationships.
• Proven track record in operations management.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Willingness to adapt to changing business needs.

Benefits

• Opportunity to work in a dynamic environment.
• Be part of a fast-growing company.
• Innovative culture focused on technology.
• Professional development opportunities.
• Collaborative team atmosphere.
• Competitive salary and benefits.
• Chance to make a significant impact in the travel industry.
• Work with passionate professionals.
• Flexible working conditions.
• Engagement in exciting projects.