Cluster Service Leader APAC - Remote

Overview

As our Cluster Service Leader for the APAC Cluster, you will be the driving force behind managing our regional support operations.

In Short

• Manage Local Support Team and Back Office Teams.
• Drive continuous service improvements.
• Ensure seamless coordination across teams.
• Align service performance with business goals.
• Manage budget and partner needs.
• Work in a dynamic and innovative culture.
• Revolutionize the travel industry with technology.
• Focus on building the best customer service.
• Part of the fast-growing Emerging Travel Group.
• Passionate about the travel industry.

Requirements

• Experience in customer service management.
• Strong leadership skills.
• Ability to drive service improvements.
• Excellent communication skills.
• Experience in budget management.
• Familiarity with the travel industry.
• Ability to work in a fast-paced environment.
• Team management experience.
• Problem-solving skills.
• Passion for customer service.

Benefits

• Dynamic and innovative work culture.
• Opportunity to revolutionize the travel industry.
• Work with a passionate team.
• Career growth opportunities.
• Competitive salary and benefits.
• Flexible working environment.
• Access to cutting-edge technology.
• Supportive management.
• Engaging work environment.
• Contribution to customer service excellence.