Employee Onboarding Specialist - Remote

Overview

The Employee Onboarding Specialist at PuzzleHR plays a critical role in designing, executing, and continuously improving the onboarding experience for our clients' employees. This role requires more than following checklists - it requires systems thinking, a working knowledge of HR compliance, and the ability to customize onboarding workflows to meet complex client needs.

In Short

• Provide personalized support to new hires and clients throughout the onboarding process.
• Configure, modify, and optimize onboarding workflows in Process Street and other relevant tools.
• Ensure compliance with federal, state, and local requirements.
• Create clear and effective employee communications related to onboarding and orientation.
• Enter and maintain accurate employee data across HRIS, ATS, payroll, and benefits platforms.
• Coordinate onboarding efforts across internal HR, Payroll Engineers, and Benefits Specialists.
• Liaise with vendors and clients during onboarding setup and implementation phases.
• Develop and maintain SOPs and process documentation for onboarding workflows.
• Identify process gaps and recommend improvements to increase onboarding efficiency.
• Track onboarding progress, ensuring all steps are completed accurately and on time.

Requirements

• Strong understanding of U.S. HR compliance and labor regulations.
• Proficient in navigating a variety of HR platforms.
• Ability to deliver clear, professional presentations and onboarding sessions.
• Strong written and verbal communication skills.
• Exceptional attention to detail and organizational skills.
• Proven ability to handle sensitive and confidential information.
• Experience creating and maintaining SOPs and workflow documentation.
• Agility in navigating changing client needs and priorities.

Benefits

• Work in a remote environment.
• Opportunity to improve onboarding processes.
• Engage with a variety of clients and industries.
• Collaborate with a supportive team.
• Professional development opportunities.