HR Operations Supervisor - Benefits - Remote

Overview

The HR Operations Supervisor of Managed Benefits is responsible for the successful support of the Benefits Coordinators and the Managed HR Services Team by leading and developing a specialized operations team and the associated operational processes.

In Short

• Provide operational supervision and support to the Managed Benefits Team.
• Facilitate clear and effective employee and client communication.
• Create and deliver training sessions for team members.
• Manage internal recruiting and onboarding processes.
• Support the creation of SOPs for managed benefits services.
• Collaborate with leadership on service improvements and planning.
• Address escalations and create action plans for support.
• Perform employee performance management and payroll duties.
• Handle sensitive and confidential information.
• Other duties as assigned.

Requirements

• Bachelor’s degree or 3 years of related experience preferred.
• 2 years of supervisory experience preferred.
• 2 years in benefits and/or HCM experience preferred.
• Experience with online project boards preferred.
• SHRM/PHR/CEBS Certification preferred.
• Demonstrated eye for process improvement.

Benefits

• Equal opportunity employer.
• Reasonable accommodations for individuals with disabilities.