Key Account Manager - Remote

Overview

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs.

In Short

• Build and maintain strong client relationships by understanding their unique needs and objectives.
• Drive revenue growth by identifying opportunities for upselling and cross-selling.
• Ensure exceptional service delivery by meeting and exceeding client expectations.
• Collaborate with the Regional lead and stakeholders to support RFPs and RFIs.
• Strive to achieve individual and team KPIs as defined by the Organization.
• Optimize client interactions and sales strategies using playbooks and processes.

Requirements

• Bachelor's degree in business, marketing, or a related field.
• 2-5 years experience in account management.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Knowledge of Payroll, HRIS, or Fintech industries.
• Proficiency with CRM software and project management tools.
• Client-focused with a passion for outstanding service.
• Strong organizational and time management skills.
• Collaborative team player adaptable to a fast-paced environment.
• Availability to work Monday-Friday.

Benefits

• Exciting opportunity to work in a rapidly growing tech company.
• Collaborative and innovative work environment.
• Chance to make a significant impact on client success and company growth.